Privacy & Data Protection

Your privacy is important to us. Learn how we collect, use, and protect your information.

Introduction

Capital Connect Recruitment Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any information that you give us when you use our services.

We are registered in England and Wales under company number 16829822 and have our registered office at 167-169 Great Portland Street, Fifth Floor, London W1W 5PF, United Kingdom.

We are committed to ensuring that your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect the following information:

Personal Information

  • Name and job title
  • Contact information including email address and telephone number
  • Demographic information such as postcode, preferences, and interests
  • Professional information including CV, employment history, qualifications, and skills
  • Other information relevant to recruitment processes

Technical Information

  • IP address and browser type
  • Pages visited and time spent on our website
  • Referring website and exit pages

How We Use Your Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To match candidates with suitable job opportunities
  • To provide recruitment services to clients
  • Internal record keeping and administrative purposes
  • To improve our products and services
  • To send promotional emails about new services, market updates, or other information which we think you may find interesting
  • To customise the website according to your interests
  • From time to time, we may also use your information to contact you for market research purposes

Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: When you have given clear consent for us to process your personal data for a specific purpose
  • Contract: When the processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
  • Legal Obligation: When the processing is necessary for us to comply with the law
  • Legitimate Interests: When the processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests

Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

All personal data is stored securely in accordance with the principles of the UK GDPR and Data Protection Act 2018. We use industry-standard security measures to protect your data from unauthorised access, disclosure, alteration, or destruction.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by applicable laws and regulations.

For candidates, we typically retain your data for a period of 5 years after our last meaningful contact, unless you request earlier deletion. For clients, we retain data for the duration of our business relationship and for a reasonable period thereafter.

Your Rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate or incomplete
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances
  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@capitalconnectrecruitment.com if you wish to make a request.

Sharing Your Information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

We may share your personal information with:

  • Potential employers for recruitment purposes (with your explicit consent)
  • Third-party service providers who assist us in operating our website, conducting our business, or servicing you
  • Legal or regulatory authorities when required by law

All third parties with whom we share data are required to protect your personal data and use it only for the purposes for which it was shared.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date below.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Last Updated: January 1, 2025

Contact Us

If you have any questions about this Privacy Policy, please contact us:

If you have any concerns about our use of your personal information, you can make a complaint to us at the above contact details. You also have the right to complain to the Information Commissioner's Office (ICO) if you are unhappy with how we have used your data.

ICO Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

ICO Helpline: 0303 123 1113

ICO Website: https://www.ico.org.uk